|
Closed
|
Case #
|
10003
|
|
Affiliated Job:
|
American Systems Consulting, Inc.2
|
|
|
Opened:
|
Unknown
|
|
Closed:
|
Unknown
|
|
Total Hit Count:
|
20767
|
|
Last Hit:
|
Monday, November 3, 2025 1:39:01 AM
|
|
Unique Hit Count:
|
6790
|
|
Last Unique Hit:
|
Monday, November 3, 2025 1:39:01 AM
|
|
Case Type(s):
|
Database, Server, Client Project, Vendor Support
|
|
|
Case Notes(s):
|
All cases are posted for review purposes only. Any implementations should be performed at your own risk.
|
|
|
|
Problem:
|
Client Project: Dell PowerEdge server with internal storage on a SATA CERC controller in a RAID5 configuration.
Server collapse after multiple drive failure. Due to no backup of the system, client requested to recover any data available.
|
|
|
Resolution:
|
Diagnostic process included contacting Dell support who said nothing could be done and shipped out a replacement RAID controller and three hard drives. I replaced the CERC controller and reattached the existing drives in the proper order - forced the drives back into the original RAID5 configuration and into an online state - I was still unsuccessful to boot the system, but was able to image off the data to my laptop via Symantec Ghost - rebuilt the server and restored what data I could from this image - including the SQL databases.
The databases were placed onto the newly built system replacing the system databases and adding the others - brought the SQL server into a single user mode and extracted what data that could be recovered. Apart from some inconsistencies, nearly all data including the web site scripts were successfully recovered or recreated.
|
|
|
|
|
|
|
|
